Tesla Car Model (S, 3, X, Y) Refund Policy - Full Guide
Tesla offers a customer-friendly return and refund policy for its cars, accessories, and merchandise. Here are the key details of Tesla's return and refund policy:
7-Day Return Policy:
- Tesla provides a 7-day return period for its recent car models, including the Model S, Model X, Model 3, and Model Y.
- Customers have seven days from the delivery date to return a Tesla car or accessories if they are not satisfied.
- Taxes and fees will be deducted from the refund amount, as per Tesla's return policy.
- This policy showcases Tesla's commitment to customer satisfaction and provides peace of mind for car buyers.
Tesla Refund Policy:
- If you return your car or accessories within 7 days of delivery, Tesla's refund department will process your refund within 3-5 business days.
- Tesla does not charge a restocking fee for vehicle returns, setting them apart from some competitors.
Tesla Wall Connector Return Policy:
- Tesla offers a 60-day return policy for its Wall Connector used to charge Tesla electric vehicles.
- To be eligible for a refund, the Wall Connector must be in its original condition and packaging.
Return Tesla Model Y:
- Tesla allows customers to return the Model Y within 7 days of delivery or before reaching 1,000 miles, whichever comes first.
- The Model Y must be in the same condition as when it was delivered.
- Customers can receive a full refund or exchange the car for another Tesla model, with Tesla covering the shipping cost for the exchange.
Non-Refundable Order Fee Cost at Tesla:
- The non-refundable order fee for Tesla vehicles varies based on the model and options selected.
- Generally, it ranges from $75 to $1,500, but the exact cost can be obtained from a local Tesla store or by contacting Tesla directly.
Tesla Price Drop Refund Policy:
- Tesla's price drop refund policy allows customers who purchased a Tesla car to receive a refund for the price difference if the same model's price drops within 7 days of purchase.
- Customers can claim this refund by contacting Tesla Support and providing relevant details.
- Refunds will be issued in the same form of payment used for the original purchase.
Tesla Return FAQs:
- Tesla's return policy for vehicle accessories and merchandise purchased from a Tesla store or retail outlet allows returns within 30 days of receipt.
- A 15% restocking fee applies to both opened and unopened products.
- Products that have been used or have non-refundable shipping costs are not eligible for returns.
- Tesla accepts passenger cars, trucks, vans, and SUVs for trade-in value toward purchasing a new or used Tesla vehicle. Motorcycles, RVs, and commercial vehicles are not accepted.
- Tesla provides a money-back guarantee within 30 days of purchase for order cancellations or item returns. Refunds are processed within 10 to 15 business days and may take up to 30 days to appear on the customer's statement if a credit card was used for the purchase.